I truly enjoyed my stay at the property. The customer service was exceptional, and the reception staff went above and beyond to assist us—especially Valentina, She was aware it was my birthday and surprised me with a delicious cake, which was a thoughtful and memorable gesture. Additionally, our room was upgraded, and we were kindly offered a late check-out at 1:00 PM, which made our stay even more comfortable. The pool staff were equally impressive. Tikin Hermine, in particular, was incredibly kind and welcoming. Overall, the entire team demonstrated outstanding professionalism, warmth, and a high standard of customer service. I sincerely appreciate their efforts and look forward to returning.
Marina
травень 2025 р.
Best Western Dilijan is a top choice for our family. The location, with its beautiful mountain views, combined with clean, comfortable rooms and friendly service, makes it one of the best hotels in Armenia. We always enjoy the delicious food and relaxing amenities.
Tatev
вересень 2024 р.
The location was very nice and magical view of the Dilijan forest and mountain. The bed was comfortable, the rooms were clean and the personnel were also very nice and helpful. It is a resort that we will come back to to relax and enjoy nature. The sauna, pool, table tennis, billiard, massage, and breakfast were also amazing.
Hossein
травень 2024 р.
we loved our stay! we were upgraded to a huge deluxe room with jacuzzi and 3 balconies, it was extremely comfortable. the food was great and the stuff exceptional! lively pool, nice hot sauna, a great walk on the mountain above the hotel - we absolutely enjoyed. hopefully we’ll be back!
Ksenia
березень 2024 р.
This place is amazing 💙
Marie
липень 2024 р.
The Hotel deserves its name, it's really PARADISE!!! Great location, amazing food, very friendly, polite and kind staff, ready to help with anything you need. The cleanness everywhere in the hotel and outside is on top! The entertainment area is totally LOVE! I've felt in love with pool and sauna! Thank you so much and, hope, see you soon!
Zakharyan
травень 2025 р.
Exceptional breakfast. Nice rooms with great views.
Levon
вересень 2024 р.
It was my moms birthday i reserved room for them ,and asked the property to congratulate her some way if its possible and they made her day 🤍with balloons ,cake and a lot of good wishes and if im right the property updated their room to luxe 🤍im very thankful ,its high service and hospitality.I highly recommend this hotel to everyone 🥰 Thank you
Goharik
квітень 2025 р.
From the moment we stepped foot into the serene domain of this hotel, we were completely taken aback by the extraordinary level of service. The staff were not just friendly and approachable, but they were truly dedicated to our comfort, going above and beyond to accommodate every single request, no matter how minute. Their kindness and professionalism were truly remarkable, ensuring our stay was enjoyable and stress-free. The location of the hotel was nothing short of a fairytale landscape. Nestled amidst a verdant mountain forest, it offered breathtaking views from every corner. But the cherry on top of our stay was the SPA facilities. The SPA was the perfect escape, the perfect sanctuary from the world, allowing us to unwind and rediscover a sense of tranquility we thought we had lost. The combination of the panoramic views, the exquisite service, and the exceptional SPA made our stay a memory of a lifetime. Every aspect of this hotel worked in harmony to create an unforgettable experience, one that left us rejuvenated, refreshed, and eager to return.
Andrei
червень 2023 р.
Excellent and well maintained facility. Provided quality services with great staff who were attentive to our needs and requests.
Steven
травень 2025 р.
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